Thinking about stepping back from your IT support business?

If you run a small IT support business and you’re starting to think about retirement, slowing down or simply doing something different, you might be wondering what happens to your clients.

Perhaps you’ve worked with some of them for years. You know their businesses, their staff and all the little things that never quite make it into the documentation. The idea of handing them over to a large, impersonal IT company probably doesn’t feel right.

I’m Liz and I run Rethink Your IT, an independent IT support company based in Guildford. We work with small and growing businesses across Surrey, London and the South East and we believe good IT support is as much about relationships as it is about technology.

Looking for the right person to help your clients?

I’d be interested in talking to owners of one or two person IT businesses who are considering their next steps.

That might mean:

  • Selling your IT support business or client base.

  • Gradually handing over your clients while you step back.

  • Staying involved for a while to help with the transition.

  • Finding someone to take over the day-to-day support.

  • Simply exploring your options before making any decisions.

There’s no set formula. Every business is different and any arrangement would need to work for you and your clients.

Your clients would be looked after properly

If you’ve spent years building trusted relationships, you’ll want to know those relationships are in safe hands.

We offer friendly, personal IT support and take the time to understand the businesses we work with. Your clients wouldn’t be passed around an anonymous helpdesk or treated as account numbers.

We’d agree a sensible handover, communicate clearly and make the transition as straightforward as possible.

No pressure. Just a confidential chat.

You don’t need to have made a decision and you don’t need everything worked out.

If you’re thinking about retiring, reducing your workload or selling your small IT support business, I’d be happy to have an informal chat.

Get in touch with Liz for a confidential conversation - 07974 758585 or [email protected]